More orders, prepared quickly and with fewer errors:
Technology Changing the Pace of Points of Sale
In recent years, coffee consumption has seen steady growth, accompanied by increasingly high expectations from consumers, particularly younger ones. These customers want high-quality beverages, prepared quickly and consistently. At the same time, on the other side of the counter, chains and roasters face a complex reality: high staff turnover rates, heavy training costs, intricate workflows and the need to control consumption and waste. To respond effectively to these challenges, technological research has made great strides forward, and among the most significant innovations is NUOVA Aurelia‘s C-Automation technology, by Nuova Simonelli.
- Efficiency and Quality Are No Longer a Trade-Off
One of the main problems for coffee chains and professionals is finding the right balance between operational efficiency, productivity, and quality in the cup. C-Automation technology makes it possible to serve more drinks in less time while maintaining high quality standards. How? By automating communication between the machine and the grinder, which share recipes via the portafilter. The system automatically adjusts the grind and controls the flow of coffee output, ensuring a consistently excellent result. In this way, workflow speed can be increased by up to 20% without compromising quality.
- Simplifying Workflow Complexity
Coffee preparation can be a detailed process subject to variables that impact the final quality. With C-Automation, everything becomes simpler and more streamlined: each portafilter is associated with one or more recipes that are prepared automatically, reducing time and margins of error. The GX grinder automatically recognises the inserted portafilter and grinds the correct dose. Likewise, the NUOVA Aurelia machine also recognises the portafilter and dispenses the associated dose. This process does not require the use of apps or internet connections, ensuring maximum reliability even in complex environments. C-Automation also analyses multiple parameters – including the flow of all extractions – and continuously adjusts the grinder settings to maintain consistent quality. So the operator no longer needs to worry about calibrating the grinder or monitoring the extraction: everything happens automatically, reducing time and making the process smooth, repeatable and suitable even for high-volume order settings.
- A Concrete Response to High Staff Turnover
Training new staff takes time and resources and often represents a barrier to growth for many businesses in the sector. C-Automation minimises the need for training: the system guides the operator through each step, allowing even inexperienced staff to serve excellent drinks from day one. This lowers onboarding costs and ensures operational continuity, regardless of staff turnover frequency.
- Cutting Energy Consumption and Waste
Every extraction error can translate into a waste of raw materials, time and energy. By automating the processes, C-Automation reduces waste, optimises consumption and contributes to a more sustainable working model, both economically and environmentally. Fewer errors, less waste and more energy efficiency.
A Solution for a Sustainable Future for Coffee Shops
From the first ergonomic machine in 2003 to the recent evolution with NUOVA Aurelia, Nuova Simonelli continues to innovate focussing on the real needs of those managing one or more points of sale. C-Automation technology today represents one of the most advanced and concrete answers to the challenges faced by roasters and chains: speeding up service, reducing costs, improving quality and simplifying work.
Curious to explore the opportunities and challenges of tech automation and AI in the coffee industry? Read the Coffee Knowledge Hub article at this link: Opportunities and challenges of Tech, automation & AI in coffee | Coffee Knowledge Hub.
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